Visualizing real-time language-based feedback on teamwork behavior in computer-mediated groups

  title={Visualizing real-time language-based feedback on teamwork behavior in computer-mediated groups},
  author={Gilly Leshed and Diego Perez and Jeffrey T. Hancock and Dan Cosley and Jeremy P. Birnholtz and Soyoung Lee and Poppy Lauretta McLeod and Geri Gay},
While most collaboration technologies are concerned with supporting particular tasks such as workflows or meetings, many work groups do not have the teamwork skills essential to effective collaboration. One way to improve teamwork is to provide dynamic feedback generated by automated analyses of behavior, such as language use. Such feedback can lead members to reflect on and subsequently improve their collaborative behavior, but might also distract from the task at hand. We have experimented… CONTINUE READING
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Process feedback in task groups: An application of goal setting

P. L. McLeod, J. K. Liker, S. A. Lobel
Journal of Applied Behavioral Science, • 1992
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