Virtual Patient Focus Group An innovative and creative approach to soliciting patient feedback

@inproceedings{Bianchi2007VirtualPF,
  title={Virtual Patient Focus Group An innovative and creative approach to soliciting patient feedback},
  author={Agnese Bianchi and Jane Moser},
  year={2007}
}
Two initiatives, the virtual patient focus group and electronic order entry and electronic medication administration record (MOE/MAR), led to collaboration amongst the Patient Relations and the Nursing Informatics departments at a multi-site academic healthcare organization located in Toronto, Canada. The objective of the collaboration was to solicit patient feedback regarding the patient’s perspective of safety, practice and technology using email. The following article describes the… CONTINUE READING

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