Verbal reports as evidence of the process operator's knowledge

@article{Bainbridge1999VerbalRA,
  title={Verbal reports as evidence of the process operator's knowledge},
  author={Lisanne Bainbridge},
  journal={Int. J. Hum.-Comput. Stud.},
  year={1999},
  volume={51},
  pages={213-238}
}

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