Value tensions in design: the value sensitive design, development, and appropriation of a corporation's groupware system

  title={Value tensions in design: the value sensitive design, development, and appropriation of a corporation's groupware system},
  author={Jessica K. Miller and Batya Friedman and Gavin Jancke},
  booktitle={GROUP '07},
We report on the value sensitive design, development, and appropriation of a groupware system to support software engineering knowledge sharing. Usage data (5,965 visitors) and semi-structured interviews (18 individuals) suggest the methods employed were successful in addressing value tensions, particularly with respect to privacy, awareness, and reputation. Key contributions include: (1) "proof-of-concept" that established Value Sensitive Design principles and methods can be used to good… 
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