Valence method for formative evaluation of user experience

@inproceedings{Burmester2010ValenceMF,
  title={Valence method for formative evaluation of user experience},
  author={Michael Burmester and Marcus Mast and Kilian J{\"a}ger and Hendrik Homans},
  booktitle={Conference on Designing Interactive Systems},
  year={2010}
}
This paper describes a method for formative evaluation of the user experience based on the user experience model of Hassenzahl [11]. It captures positive and negative feelings during the exploration of an interactive product. In a subsequent retrospective interview phase users indicate for each instance of a positive or negative feeling the product design aspects inducing it. This phase further employs the laddering interview technique [24] to reveal the meaning of product design aspects to the… CONTINUE READING
Highly Cited
This paper has 36 citations. REVIEW CITATIONS

Topics

Statistics

051015201620172018
Citations per Year

Citation Velocity: 6

Averaging 6 citations per year over the last 3 years.

Learn more about how we calculate this metric in our FAQ.