Utility-Based Evaluation of Adaptive Systems

@inproceedings{Herder2003UtilityBasedEO,
  title={Utility-Based Evaluation of Adaptive Systems},
  author={Eelco Herder},
  year={2003}
}
The variety of user-adaptive hypermedia systems available calls for methods of comparison. Layered evaluation techniques appear to be useful for this purpose. In this paper we present a utility-based evaluation approach that is based on these techniques. Issues that arise when putting utility-based evaluation into practice are dealt with. We also explain the need for interpretative user models and common sets of evaluation criteria for different domains.