Utility, caller, and patient profile of a novel Chemotherapy Telephone Helpline service within a regional cancer centre in Northern Ireland.

@article{Reid2011UtilityCA,
  title={Utility, caller, and patient profile of a novel Chemotherapy Telephone Helpline service within a regional cancer centre in Northern Ireland.},
  author={Joanne Reid and Sam Porter},
  journal={Cancer nursing},
  year={2011},
  volume={34 3},
  pages={E27-32}
}
BACKGROUND The telephone is an accepted and useful means of communication for the management of patient care. The Chemotherapy Telephone Helpline (CTH) service, located in a large inner-city Trust within the United Kingdom, is a unique nurse-led service within Northern Ireland. OBJECTIVE The objective of the study was to investigate the utility, caller, and patient profile of a novel CTH. METHODS This was a retrospective study of telephone contacts during 2007 to the CTH. Calls were… CONTINUE READING

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