In this article, we address these shortcomings by detailing the gains achieved in the U.S. Combined Forces Command (CFC). Our experience suggests additional benefits can be gained from Y2K costs—which exceeded $3 trillion worldwide —by using the experiences of Y2K testing to develop a method to improve an organization’s information technology systems. Our experience is applicable outside of a military setting. CFC’s need for continual operation is also shared by commercial corporations in the financial and public utility sectors, as well as mass transportation hubs, such as international airports and shipping centers. Also, CFC resembles a large, multinational corporation in that it has several information management systems (IMSs), and it operates in an environment that relies on support systems from multiple countries for infrastructure and basic processes. In addressing the Y2K issue in the Republic of
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