Using the Quadruple Aim Framework to Measure Impact of Heath Technology Implementation: A Case Study of eConsult
@article{Liddy2018UsingTQ, title={Using the Quadruple Aim Framework to Measure Impact of Heath Technology Implementation: A Case Study of eConsult}, author={Clare E Liddy and Erin Keely}, journal={The Journal of the American Board of Family Medicine}, year={2018}, volume={31}, pages={445 - 455} }
Background: Health technology solutions are too often implemented without a true understanding of the system-level problem they seek to address, resulting in excessive costs, poor adoption, ineffectiveness, and ultimately failure. Before implementing or adopting health care innovations, stakeholders should complete a thorough assessment to ensure effectiveness and value. In this article, we describe how to evaluate the impact of a health technology innovation through the 4 dimensions of care…
26 Citations
Key factors for national spread and scale-up of an eConsult innovation
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Four main themes were identified that were critical to support the intentional efforts to spread and scale-up eConsult across Canada, namely identifying population care needs and access problems, engaging stakeholders who were willing to roll up their sleeves and take action, building on current strategies and policies, and measuring and communicating outcomes.
Effective Integration of an eConsult Service into an Existing Referral Workflow Within a Primary Care Clinic.
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The integration of eCons consult capability into existing clinic operations was successful in that it allowed the PCPs to request eConsult using a familiar process, avoiding the challenges associated with adopting a new and unfamiliar technology.
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The Provincial Spread and Scale of the Ontario eConsult Service: Evaluation of the First 2 Years
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Ontario eConsult showed successful uptake across Ontario, demonstrating continued spread and scale, and offering a template for trailblazers looking to implement digital health innovations in their own jurisdictions.
Evaluating Implementation Factors of Indigenous Communities in Northern Ontario for eConsult
- Political Science, Medicine
- 2020
An Indigenous care expert should be consulted to include features that ensure the provision of culturally competent care to patients and the function of eConsult should potentially extend to act as a centralized source of public health information.
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- MedicineFamily medicine
- 2019
PCPs described eConsult's ability to foster stronger relationships with specialists, deliver responses that provided teaching in multiple areas of their practice, and support further learning that extended beyond the case at hand and into their overall practice.
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- 2018
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The Feasibility of Using Electronic Consultation in Long-Term Care Homes.
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Clinical Questions Asked by Long-Term Care Providers Through eConsult: A Retrospective Study
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- 2021
The type of advice LTC PCPs are seeking through eConsult and its usefulness in this setting is demonstrated, as a means to improve access to timely specialist advice, support clinical decision-making, and improve residents’ quality of life.
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- 2019
This study examines the EPC's work to inform nursing policy and practice in support of the goals of the Quadruple Aim framework and Magnet® designation and finds that nurses at all organizational levels use the services of a hospital EPC to inform Nursing Policy and practice and are highly satisfied with the process.
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