Using Performance Measurement to drive Continuous Improvement

  title={Using Performance Measurement to drive Continuous Improvement},
  author={Umit S. Bititci and Sai S. Nudurupati},
The performance measurement revolution started in the late 1970s and early 1980s with the dissatisfaction of traditional backward looking accounting systems. Since then, there has been constant development in this field. If we look back and see “What is Performance Measurement?” According to Neely et al (1995), Performance Measurement is the process of quantifying effectiveness and efficiency of actions. What is the purpose of Performance Measurement? Its purpose is to monitor and improve the… CONTINUE READING

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