Using E-mail for Personal Relationships

@article{Boneva2001UsingEF,
  title={Using E-mail for Personal Relationships},
  author={Bonka Boneva and Robert E. Kraut and David Mark Frohlich},
  journal={American Behavioral Scientist},
  year={2001},
  volume={45},
  pages={530 - 549}
}
Do the gender differences found when men and women maintain personal relationships in person and on the phone also emerge when they use electronic mail? Alternately, does e-mail change these ways of interacting? The authors explore the types of relationships women and men maintain by e-mail, differences in their e-mail use locally and at a distance, and differences in the contents of messages they send. The findings are based on qualitative and quantitative data collected during a 4-year period… 

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