Using Apex / CPM-GOMS to Develop Human-Like Software Agents

@inproceedings{Remington2003UsingA,
  title={Using Apex / CPM-GOMS to Develop Human-Like Software Agents},
  author={Roger W. Remington and Michael Matessa and Michael Freed and Seung Man Lee and Moffett Field},
  year={2003}
}
Here we report on the development of software agents with human-like performance characteristics for use in simulations of new airspace concepts. The goal of our effort is to use the agents to evaluate the impact of new technologies, such as widespread automation, on the workload and situation awareness of air traffic controllers. Our approach combines a task analysis, which provides a functional description of the domain, with a human performance architecture, from which detailed performance… CONTINUE READING

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