Users' perceptions of outpatient quality of care in Kilosa District Hospital in central Tanzania.

@article{Juma2009UsersPO,
  title={Users' perceptions of outpatient quality of care in Kilosa District Hospital in central Tanzania.},
  author={Duncan Juma and Rachel R Manongi},
  journal={Tanzania journal of health research},
  year={2009},
  volume={11 4},
  pages={196-204}
}
Use of users' perception in measuring quality of care has been shown to be useful in screening problems and in planning for improvement of quality of health care delivery. Traditionally, quality of care has been measured using professional standards, neglecting users' opinions which may leave psychosocial needs unattended. The objective of this descriptive cross-sectional study was to assess users' perceptions of quality of care given at outpatient department (OPD) at Kilosa District Hospital… CONTINUE READING

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