User satisfaction with reception and the classification of risk in public health units

@inproceedings{Marques2018UserSW,
  title={User satisfaction with reception and the classification of risk in public health units},
  author={Lana Aires Marques and Flaviane Cristina Rocha C{\'e}sar and L{\'i}via Cristina Resende Izidoro and Karynne Borges Cabral and Leidiene Ferreira Santos and Virg{\'i}nia Visconde Brasil and Lizete Malagoni de Almeida Cavalcante Oliveira},
  year={2018}
}
The aim of this paper was to evaluate the satisfaction of users of municipal health units who underwent Reception with Risk Assessment and Classification (“AACR”). Cross-sectional, quantitative, descriptive study conducted in four services with AACR provided by nurses, in a capital city of Central-Western Brazil. Data were collected in 2017 with 101 users, using a form with 44 objective questions about five dimensions: health team, time, facility structure, comfort, and overall assistance. Most… CONTINUE READING

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