User satisfaction from commercial web sites: The effect of design and use

@article{Zviran2006UserSF,
  title={User satisfaction from commercial web sites: The effect of design and use},
  author={Moshe Zviran and Chanan Glezer and Itay Avni},
  journal={Information & Management},
  year={2006},
  volume={43},
  pages={157-178}
}

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