User experience evaluation: do you know which method to use?

  title={User experience evaluation: do you know which method to use?},
  author={Marianna Obrist and Virpi Roto and Kaisa V{\"a}{\"a}n{\"a}nen},
  journal={CHI '09 Extended Abstracts on Human Factors in Computing Systems},
High quality user experience (UX) has become a central competitive factor of product development in mature consumer markets. Although the term UX is widely used, the methods and tools for evaluating UX are still inadequate. This SIG session collects information and experiences about UX evaluation methods used in both academia and industry, discusses the pros and cons of each method, and ideates on how to improve the methods. 
User Experience Evaluation - Which Method to Choose?
This tutorial introduces a set of 78 user experience evaluation methods that have been collecting from the user experience community 2008-2010 and gives both an overview of the different types of methods and examine a selected set of methods in detail.
User Experience Evaluation Methods in Academic and Industrial Contexts
In this paper, we investigate 30user experience (UX) evaluation methods that were collected during a special interest group session at the CHI2009 Conference. We present a categorization of the
User experience evaluation methods: current state and development needs
Development needs for UX evaluation methods are revealed, such as early-stage methods, methods for social and collaborative UX evaluation, establishing practicability and scientific quality, and a deeper understanding of UX.
International Workshop on the Interplay between User Experience and Software Development (I-UxSED 2010)
It is suggested that simple measures and ad-hoc models, rather than complex models and measures, may be beneficial to the relevance of UX research for SD practice.
User Experience Evaluation Methods in Product Development (UXEM'09)
Product development managers and developers have a strong need to conduct UX evaluation as early as possible, well before all the parts affecting the holistic experience are available, because it is very expensive to find the UX failures only at this phase of product development.
A Systematic Review About User Experience Evaluation
It is found that psychophysiological measures are not yet widely applied in the evaluation of the user experience, and researchers prefer qualitative approaches, and the evaluations are mostly manual, not real time, and using ready-made products.
Cross-Platform Product Usability and Large Screen User Experience: A Teleconference System U&E Research
The most important finding is that theLarge screen is the key experience when user interact with the large screen system.
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This research generates new knowledge of anticipated user experience (AUX), which reveals users' tendency to perceive the pragmatic quality of products as the main determinant of their positive future experiences.
Triangulation in UX Studies: Learning from Experience
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What is the difference between the purpose of usability and user experience evaluation methods
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Now let's do it in practice: user experience evaluation methods in product development
This workshop forms a model for aligning the used UX evaluation methods to product development processes and the results can be used to advance the state of "putting UX evaluation into practice".
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This workshop brings together researchers from industry and academia, designers, and creators of research tools, who faced the challenges of mobile UX research and responded with innovative approaches.
Understanding, scoping and defining user experience: a survey approach
The draft ISO definition on UX seems to be in line with the survey findings, although the issues of experiencing anticipated use and the object of UX will require further explication.
Challenges in evaluating usability and user experience of reality-based interaction
This workshop aims to further the understanding of the challenges relating to the evaluation methods of usability and user experience that are specific to Reality-Based Interaction (RBI), and to
Building a unified framework for the practice of experience design
This workshop challenges design practitioners and researchers to begin creating a unified framework for the practice of experience design.
Designing for reflection on experience
This paper outlines the rationale for the workshop and offers an outline of its objectives.
Ergonomics of human system interaction -Part 210: Human-centred design for interactive systems (formerly known as 13407). International Standardization Organization (ISO)
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User Experience in TV-centric Services: What to consider in the Design and Evaluation
  • To appear in Adj Proc. EuroITV2009 Tutorial,
  • 2009
CHI 2009 ~ Special Interest Groups
  • CHI 2009 ~ Special Interest Groups
  • 2009