User experience (UX): towards an experiential perspective on product quality

  title={User experience (UX): towards an experiential perspective on product quality},
  author={Marc Hassenzahl},
  booktitle={IHM '08},
  • M. Hassenzahl
  • Published in IHM '08 2 September 2008
  • Computer Science
User Experience (UX) is not just "old wine in new bottles". It is a truly extended and distinct perspective on the quality of interactive technology: away from products and problems to humans and the drivers of positive experience. This paper will present my particular perspective on UX and will discuss its implications for the field of Human-Computer Interaction. 

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