User Perceptions of Private Paratransit Operation in Indonesia Tri

@inproceedings{Joewono2008UserPO,
  title={User Perceptions of Private Paratransit Operation in Indonesia Tri},
  author={Basuki Joewono},
  year={2008}
}
  • Basuki Joewono
  • Published 2008
In this article, public perception is expressed by user participation in rating the mode’s condition and loyalty to it. The aim of this research is to explore user perceptions of paratransit (i.e., jitney) operation, a privately owned and operated mode of transport, regarding quality of service, frequency of negative experience, and loyalty. This article… CONTINUE READING