User Involvement in the Web Development Process : Methods and Cost-Justification

@inproceedings{Lazar2004UserII,
  title={User Involvement in the Web Development Process : Methods and Cost-Justification},
  author={Jonathan Lazar and Julie Ratner and Julie A. Jacko and Andrew Sears},
  year={2004}
}
Increasingly, companies and organizations are involving users in their web development projects to help get a better understanding of the content and usability needs of the users. This paper reviews the methods for user involvement, and describes how population definition and task pre-definition influence the methods used for user involvement through the… CONTINUE READING