User Experience Grading via Kano Categories


This paper describes the method User Experience Grading via Kano Categories, created by Primrose (2010). The method assesses product usability early in development by providing feedback to developers. To explain the method, an example and a Process Deliverable Diagram (Weerd & Brinkkemper, 2008) are used. Also, related literature and templates for two… (More)


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