User-Designed Software as a Service - Can Conceptual Work be Shifted to the End-User

@inproceedings{Hetzenecker2011UserDesignedSA,
  title={User-Designed Software as a Service - Can Conceptual Work be Shifted to the End-User},
  author={Jochen Hetzenecker and Martin Weiner and Michael Amberg},
  booktitle={AMCIS},
  year={2011}
}
Cloud Computing and especially Software as a Service (SaaS) is predicted to bring about the next information technology (IT) revolution. Benefits and risks have been discussed extensively in both research and practice. Key benefits like higher flexibility and lower costs are confronted with major risks such as loss of data control. These benefits and risks… CONTINUE READING