User Acceptance of Information Technology: System Characteristics, User Perceptions and Behavioral Impacts

@article{Davis1993UserAO,
  title={User Acceptance of Information Technology: System Characteristics, User Perceptions and Behavioral Impacts},
  author={Fred D. Davis},
  journal={Int. J. Man Mach. Stud.},
  year={1993},
  volume={38},
  pages={475-487}
}
  • Fred D. Davis
  • Published 1 March 1993
  • Computer Science
  • Int. J. Man Mach. Stud.
Abstract Lack of user acceptance has long been an impediment to the success of new information systems. The present research addresses why users accept or reject information systems and how user acceptance is affected by system design features. The technology acceptance model (TAM) specifies the causal relationships between system design features, perceived usefulness, perceived ease of use, attitude toward using, and actual usage behavior. Attitude theory from psychology provides the rationale… Expand
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