Use quality and the World Wide Web

@article{Lindroos1997UseQA,
  title={Use quality and the World Wide Web},
  author={Kicka Lindroos},
  journal={Information & Software Technology},
  year={1997},
  volume={39},
  pages={827-836}
}
Mass informations systems like the World Wide Web (WWW) are creating new challenges for information system designers. Users are becoming increasingly aware of what quality aspects of WWW-systems appeal to their user style, as well as which WWW-sites are of high quality and which to be avoided. Learning to attract WWW-visitors’ attention and make them revisit a site is an important economic issue in electronic commerce and web surfing. Practices for designing traditional transaction systems… CONTINUE READING

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