Use of concurrent and retrospective verbal protocols to investigate workers' thoughts during a manual-handling task.

@article{Ryan2007UseOC,
  title={Use of concurrent and retrospective verbal protocols to investigate workers' thoughts during a manual-handling task.},
  author={Brendan Ryan and Christine M. Haslegrave},
  journal={Applied ergonomics},
  year={2007},
  volume={38 2},
  pages={
          177-90
        }
}
A manual handling task (an order picking task in a distribution warehouse) was investigated using concurrent verbal protocols and retrospective verbal protocols (applied at three different times after completion of the task). The study aimed to collect workers' thoughts during the task and to determine what workers are comfortable with reporting. Video recordings of the task were used as a means of investigating the accuracy of the information which was reported. The concurrent and… CONTINUE READING
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