Use Cases and Collaboration Scenarios : how employees use socially-enabled Enterprise Collaboration Systems ( ECS )

Abstract

In recent years we have seen the emergence of a new type of collaboration software, the so-called “Enterprise Social Software”. The “social features” of this software type have stimulated a renewed interest in Enterprise Collaboration Systems (ECS). In this article we present findings from a longitudinal research project on the introduction and use of ECS… (More)

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