Usability evaluation of collaborative applications with multimodal user interface

@article{Morales2017UsabilityEO,
  title={Usability evaluation of collaborative applications with multimodal user interface},
  author={Gabriela S{\'a}nchez Morales and Carmen Mezura-Godoy and Itzel Alessandra Reyes Flores and E. Ben{\'i}tez-Guerrero},
  journal={2017 6th International Conference on Software Process Improvement (CIMPS)},
  year={2017},
  pages={1-9}
}
Software applications can be evaluated from a usability approach in terms of effectiveness efficiency and satisfaction. For the collaborative applications (CA) heuristics and evaluation methods have been proposed that can be applied in the different phases of the development of a CA. However there are no methods for evaluating AC with multimodal user interfaces. Therefore in this work we propose a form of evaluation from the perspective of usability for this type of applications. The proposal… Expand
1 Citations
FrUtEG: a conceptual framework for utility evaluation in groupware
TLDR
A conceptual framework to evaluate utility of groupwares is introduced and it is shown that if a product does not allow the user to achieve their goals, the user will not want to continue using the product. Expand

References

SHOWING 1-10 OF 18 REFERENCES
The mechanics of collaboration: developing low cost usability evaluation methods for shared workspaces
  • C. Gutwin, S. Greenberg
  • Computer Science
  • Proceedings IEEE 9th International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises (WET ICE 2000)
  • 2000
We introduce a conceptual framework that articulates the mechanics of collaboration for shared-workspace groupware: the low level actions and interactions that must be carried out to complete a taskExpand
Model for measuring usability of survey mobile apps, by analysis of usability evaluation methods and attributes
Currently the creation and development of software are found at all levels of human activities, so that these applications meet the objective of the end user is required to meet quality criteria thatExpand
Usability evaluation methods for the web: A systematic mapping study
TLDR
A systematic mapping study was performed to assess the UEMs that have been used by researchers to evaluate Web applications and their relation to the Web development process, which provided a framework in which new research activities can be more appropriately positioned and from which useful information for novice usability practitioners can be extracted. Expand
A novel user interface for group collaboration
TLDR
The user interface of the DISCIPLE system for synchronous groupware along with the multimodal human-computer interface enhancement is presented along with a software architecture for customization of both group-level and application-level interfaces. Expand
Task analysis for groupware usability evaluation: Modeling shared-workspace tasks with the mechanics of collaboration
TLDR
Collaboration Usability Analysis (CUA) is a new modeling technique that focuses on the teamwork that goes on in a group task rather than the taskwork and provides evaluators with a framework in which they can simulate the realistic use of a groupware system and identify usability problems that are caused by the groupware interface. Expand
Usability Testing Essentials: Ready, Set...Test!
TLDR
The essentials of usability testing are presented, which include focusing on the user and not the product; knowing when to conduct small or large studies; and thinking of usability as hill climbing. Expand
Evaluation Methods for Groupware Systems
TLDR
A survey of evaluation methods for groupware systems is presented and the proposed comparison criteria represent a framework to evaluate and classify new evaluation methods. Expand
A taxonomy of quality of service and Quality of Experience of multimodal human-machine interaction
TLDR
A taxonomy of the most relevant QoS and QoE aspects which result from multimodal human-machine interactions is developed, which provides metrics which make system evaluation more systematic and comparable. Expand
Empirical development of a heuristic evaluation methodology for shared workspace groupware
TLDR
Results suggest that heuristic evaluation using a new set of usability heuristics that evaluators can use to inspect shared workspace groupware to see how they support teamwork can be an effective and efficient method for identifying teamwork problems in shared workspacegroupware systems. Expand
The CSCW lab ontology for groupware evaluation
TLDR
This paper presents an ontology for groupware evaluation where the main concepts related to the evaluation processes and to the major dimensions of groupware Evaluation are established. Expand
...
1
2
...