Usability evaluation for Business Intelligence applications: a user support perspective

  title={Usability evaluation for Business Intelligence applications: a user support perspective},
  author={Chrisna Jooste and Judy van Biljon and Jan Mentz},
  journal={South African Computer Journal},
Business Intelligence (BI) applications provide business information to drive decision support. Usability is one of the factors determining the optimal use and eventual benefit derived from BI applications. The documented need for more BI usability research together with the practical necessity for BI evaluation guidelines in the mining industry provides the rationale for this study. The purpose of the study was to investigate the usability evaluation of BI applications in the context of a coal… CONTINUE READING
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