Usability Problem Reports for Comparative Studies: Consistency and Inspectability


The present study explores issues of consistency and inspectability in usability test data analysis processes and reports. Problem reports resulting from usability tests performed by three professional usability labs in three different countries are compared. Each of the labs conducted a usability test on the same product, applying an agreed test protocol… (More)
DOI: 10.1080/07370020802536396


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