Usability Evaluation of Email Applications by Blind Users

@inproceedings{Wentz2010UsabilityEO,
  title={Usability Evaluation of Email Applications by Blind Users},
  author={Brian Wentz and Jonathan Lazar},
  year={2010}
}
To identify usability problems that blind users have with email, 15 blind users tested 7 commonly-used email applications. Each user tested 2 applications, so each application was tested by 3 to 5 users. From the results, we identify several ways to improve email applications so that blind people can use them more easily. The findings of this study should also assist employers as they make decisions about the types of email applications that they will use within their organizations. This… CONTINUE READING

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