Unravelling the dynamics of knowledge creation in communities of practice though complexity theory lenses

@article{Borzillo2011UnravellingTD,
  title={Unravelling the dynamics of knowledge creation in communities of practice though complexity theory lenses},
  author={Stefano Borzillo and Renata Kaminska‐Labb{\'e}},
  journal={Knowledge Management Research \& Practice},
  year={2011},
  volume={9},
  pages={353-366}
}
Drawing on a longitudinal case study of Alpha Chemicals, we use four complexity theory constructs – adaptive tension, enabling leadership, enhanced cooperation, and boundary spanning – to explain the continuous knowledge creation dynamics in Communities of practice (CoPs). Our findings show that the virtual cycle of knowledge creation results from CoPs oscillating between guided and self-directed modes. In a guided mode, adaptive tension and enabling leadership prevail, resulting in knowledge… 
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