Unpacking the Social Media Bot: A Typology to Guide Research and Policy

@article{Gorwa2018UnpackingTS,
  title={Unpacking the Social Media Bot: A Typology to Guide Research and Policy},
  author={Robert Gorwa and Douglas Guilbeault},
  journal={Policy \& Internet},
  year={2018}
}
Amidst widespread reports of digital influence operations during major elections, policymakers, scholars, and journalists have become increasingly interested in the political impact of social media 'bots.' Most recently, platform companies like Facebook and Twitter have been summoned to testify about bots as part of investigations into digitally-enabled foreign manipulation during the 2016 US Presidential election. Facing mounting pressure from both the public and from legislators, these… 

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