Unlocking the Performance of the Chief Information Officer (CIO)

  title={Unlocking the Performance of the Chief Information Officer (CIO)},
  author={Joe Peppard},
  journal={California Management Review},
  pages={73 - 99}
  • J. Peppard
  • Published 1 August 2010
  • Computer Science
  • California Management Review
Given the crucial role that IT plays in businesses today, the Chief Information Officer (CIO) is seen as having a significant responsibility in ensuring that IT'S value is optimized. However, the history of IT investments has not been glowing and, as a consequence, blame for this situation is usually placed at the feet of the CIO. To explore further the role of the CIO and its link with organizational performance, interviews were conducted with CIOs, CxOs, and commentators. From an analysis of… 

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