University of Toronto Mississauga: "the one" project

Two years ago, the University of Toronto (U of T) Mississauga embarked on a project which we dubbed "The One"; one identity, one card, one phone number, and one helpdesk, in response to the Provost's White Paper on Enhancing the Student Experience. U of T Mississauga began implementing and adopting a model to consolidate services to students, staff and… CONTINUE READING