Universal usability

@article{Shneiderman2000UniversalU,
  title={Universal usability},
  author={Ben Shneiderman},
  journal={Communications of the ACM},
  year={2000},
  volume={43},
  pages={84 - 91}
}
see knowledge so disseminated through the mass of mankind that it may…reach even the extremes of society: beggars and kings. 

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