Understanding the use of an electronic process guide

Abstract

This paper presents a case study of the installation and use of an electronic process guide (EPG) within a small-to-medium software development company. The purpose of the study is to better understand how software engineers use this technology so that it can be improved and better used to support software process improvement. In the study the EPG was used… (More)
DOI: 10.1016/S0950-5849(02)00080-0

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