Understanding the influence of emotions and reflection upon multi-source feedback acceptance and use

@article{Sargeant2008UnderstandingTI,
  title={Understanding the influence of emotions and reflection upon multi-source feedback acceptance and use},
  author={Joan Sargeant and Karen V. Mann and Douglas C. Sinclair and Cees Van der Vleuten and Job Metsemakers},
  journal={Advances in Health Sciences Education},
  year={2008},
  volume={13},
  pages={275-288}
}
IntroductionReceiving negative performance feedback can elicit negative emotional reactions which can interfere with feedback acceptance and use. This study investigated emotional responses of family physicians’ participating in a multi-source feedback (MSF) program, sources of these emotions, and their influence upon feedback acceptance and use.MethodsThe authors interviewed 28 volunteer family physician participants in a pilot study of MSF, purposefully recruited to represent the range of… CONTINUE READING

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