Understanding the impact of strategic alignment on the operational performance of post implemented technological innovations

@inproceedings{Santa2010UnderstandingTI,
  title={Understanding the impact of strategic alignment on the operational performance of post implemented technological innovations},
  author={Ricardo Santa and Ram M. Vemuri and Mario Ferrer and Phil Bretherton and Paul Hyland},
  year={2010}
}
Purpose – The purpose of this paper is to examine the role of three strategies - organisational, business and information system – in post implementation of technological innovations. The findings reported in the paper are that improvements in operational performance can only be achieved by aligning technological innovation effectiveness with operational effectiveness. Design/methodology/approach – A combination of qualitative and quantitative methods was used to apply a two-stage… CONTINUE READING

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