Understanding the Use of Voice Assistants by Older Adults
@article{Hanley2021UnderstandingTU, title={Understanding the Use of Voice Assistants by Older Adults}, author={Margot Hanley and Shiri Azenkot}, journal={ArXiv}, year={2021}, volume={abs/2111.01210} }
Older adults are using voice-based technologies in a variety of different contexts and are uniquely positioned to benefit from smart speakers’ handsfree, voice-based interface. In order to better understand the ways in which older adults engage with and learn how to use smart speakers, we conducted qualitative, semi-structured interviews with four older adults who own smart speakers. Emerging findings indicate that older adults benefit from smart speakers as both an assistive and a social…
One Citation
Benefits of, Barriers to, and Needs for an Artificial Intelligence–Powered Medication Information Voice Chatbot for Older Adults: Interview Study With Geriatrics Experts
- MedicineJMIR aging
- 2022
The needs analysis results derived from expert interviews clarify that a voice-based chatbot could be beneficial in improving adherence and overall health if it is built to serve the many medication information needs of older adults, such as reminders and instructions.
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