Understanding communication capacity. Communication patterns and ICT usage in clinical settings.

@article{Fitzpatrick2008UnderstandingCC,
  title={Understanding communication capacity. Communication patterns and ICT usage in clinical settings.},
  author={Leslie-Anne Fitzpatrick and Andrea J. Melnikas and Michael A. Weathers and Stan Kachnowski},
  journal={Journal of healthcare information management : JHIM},
  year={2008},
  volume={22 3},
  pages={34-41}
}
Organizational complexity and interruptive workflows present challenges to communication in clinical workspaces, compromising healthcare quality and cost, and potentially leading to negative patient outcomes. To understand how information communication technology (ICT) could be improved, we reviewed the literature on inter-clinician communication problems, impacts on clinical workflows, ICT usage and barriers to communication. Our search yielded more than 300 articles; 98 met our inclusion… CONTINUE READING