Understanding client satisfaction with HIV testing and counseling services: a mixed-methods study in four African countries.


This paper uses mixed methods to provide comparative evidence across four African countries and identify those aspects of the testing experience that are the most important components of clients' satisfaction with services. We analyze data from three sources: a survey of clients at health facilities that included closed-ended questions about specific… (More)
DOI: 10.1080/09540121.2016.1140889