Understanding and improving patient safety: the psychological, social and cultural dimensions.

@article{vretveit2009UnderstandingAI,
  title={Understanding and improving patient safety: the psychological, social and cultural dimensions.},
  author={John \Ovretveit},
  journal={Journal of health organization and management},
  year={2009},
  volume={23 6},
  pages={581-96}
}
  • John Øvretveit
  • Published 2009 in Journal of health organization and management
PURPOSE This paper aims to provide researchers and practitioners with an overview of how organisation behaviour research (OBR) helps to understand and resolve patient safety problems in health care. DESIGN/METHODOLOGY/APPROACH The paper describes psychological, sociological and other social science theories and research which help to understand the causes of patient safety problems, how to implement change effectively and how to create an organisational culture of safety. FINDINGS Social… CONTINUE READING

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