• Corpus ID: 6792964

Understanding Users' Recommendation Intention of Taxi-hailing Apps: An Internal Perception Perspective

  title={Understanding Users' Recommendation Intention of Taxi-hailing Apps: An Internal Perception Perspective},
  author={Ge Zhang and Liang Ma and Xin Zhang},
  booktitle={Wuhan International Conference on E-Business},
Users’ recommendation intention has drawn greater intention by both scholars and managers under the context of electronic commerce. Based on TAM (Technology Acceptance Model), this study aims to examine factors affecting users’ recommendation intention of Taxi-hailing apps in Chinese context. Structural equation model is used in this study. Data collected from 261 Taxi-hailing apps users. The results show the following key interesting findings: (1) both perceived usefulness and perceived ease… 

Figures and Tables from this paper

What drives e-hailing apps adoption? An analysis of behavioral factors through fuzzy AHP

The study revealed that “Perceived Usefulness” is the factor that influences user intention to use e-hailing apps the most, while ‘Perceived Risk’ was demonstrated to have the least impact on the user intention of adopting e-Hailing apps.

Mobile Information Systems Usage and Doctor-Patient Relationships: An Empirical Study in China

Investigation of a mobile online appointment system used by hospitals in China found that patients’ perceptions of transparency, trust in the hospitals and doctors, and feelings of satisfaction played a partial mediator role between the availability of an online appointments system and better doctor-patient relationships.

Adopting e-hailing Application Among Malaysian Millennials

e-hailing apps dominate the public taxi transport sector all over the globe. Different researchers study this disruptive business model from a different perspective. The current researchers look at



Understanding online repurchase intention: social exchange theory and shopping habit

The findings show that shopping habit increases the influence of emotional evaluation on continuance, while habit weakens the impact of rational evaluation on Continuance intention.

The Effects of Social Influence on User Acceptance of Online Social Networks

Investigating the determinants of user acceptance of online social networks reveals that both subjective norm and critical mass significantly affect perceived usefulness, which further affects users' usage intention, and perceived ease of use affects the usage intention indirectly through perceived usefulness.

Trust and TAM in Online Shopping: An Integrated Model

Research on experienced repeat online shoppers shows that consumer trust is as important to online commerce as the widely accepted TAM use-antecedents, perceived usefulness and perceived ease of use, and provides evidence that online trust is built through a belief that the vendor has nothing to gain by cheating.

The acceptance of mobile government from a citizens’ perspective: Identifying perceived risks and perceived benefits

It is shown that the intention to use m-government is significantly influenced by both, factors users see as a benefit but also by factors of perceived risks.

Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology

Regression analyses suggest that perceived ease of use may actually be a causal antecdent to perceived usefulness, as opposed to a parallel, direct determinant of system usage.

User Acceptance of Information Technology: Toward a Unified View

TAUT provides a useful tool for managers needing to assess the likelihood of success for new technology introductions and helps them understand the drivers of acceptance in order to proactively design interventions targeted at populations of users that may be less inclined to adopt and use new systems.

Online consumer retention: contingent effects of online shopping habit and online shopping experience

Although conceptually distinct, online shopping habit and online shopping experience have similar effects on repurchase intention, they both have positive mediated effects through satisfaction and moderate the relationship between satisfaction and online repurchase intend.