Understanding Impact Analysis: An Empirical Study to Capture Knowledge on Different Organisational Level

@inproceedings{Jnsson2005UnderstandingIA,
  title={Understanding Impact Analysis: An Empirical Study to Capture Knowledge on Different Organisational Level},
  author={Per J{\"o}nsson and Claes Wohlin},
  booktitle={SEKE},
  year={2005}
}
Change impact analysis is a crucial change management activity that previously has been studied much from a technical perspective. In this paper, we present a systematic interview-based study of a non-technical aspect of impact analysis. In the study, we have investigated how potential issues and uses of impact analysis are viewed by industrial experts at three organisational levels, based on Anthony's decision-making model: operative, tactical and strategic. The results from our analyses show… CONTINUE READING

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