Uncomfortable interactions

@article{Benford2012UncomfortableI,
  title={Uncomfortable interactions},
  author={Steve Benford and Chris Greenhalgh and Gabriella Giannachi and Brendan Walker and Joe Marshall and Tom A. Rodden},
  journal={Proceedings of the SIGCHI Conference on Human Factors in Computing Systems},
  year={2012}
}
We argue for deliberately and systematically creating uncomfortable interactions as part of powerful cultural experiences. We identify the potential benefits of uncomfortable interactions under the general headings of entertainment, enlightenment and sociality. We then review artworks and performances that have employed discomfort, including two complementary examples from the worlds of entertainment and performance. From this, we articulate a suite of tactics for designing four primary forms… 

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