Uncertainty-tolerant design: Evaluating task performance and drag-and-link information gathering for a news-writing task

Knowledge work is beset with uncertainty. Part of the challenge of designing systems to support knowledge work is to do so in a way which is sympathetic to this. We report a study of information gathering in the context of a news research and writing tasks. The evaluation was performed with a test-bed integrated system called NewsHarvester which supports… CONTINUE READING