Trust-inspiring explanation interfaces for recommender systems

  title={Trust-inspiring explanation interfaces for recommender systems},
  author={Pearl Pu and Li Chen},
  journal={Knowl.-Based Syst.},
A recommender system’s ability to establish trust with users and convince them of its recommendations, such as which camera or PC to purchase, is a crucial design factor especially for e-commerce environments. This observation led us to build a trust model for recommender agents with a focus on the agent’s trustworthiness as derived from the user’s perception of its competence and especially its ability to explain the recommended results. We present in this article new results of our work in… CONTINUE READING
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