Trust and distrust in organizations: emerging perspectives, enduring questions.

@article{Kramer1999TrustAD,
  title={Trust and distrust in organizations: emerging perspectives, enduring questions.},
  author={Roderick M. Kramer},
  journal={Annual review of psychology},
  year={1999},
  volume={50},
  pages={
          569-98
        }
}
  • R. Kramer
  • Published 1999
  • Business
  • Annual review of psychology
Scholarly interest in the study of trust and distrust in organizations has grown dramatically over the past five years. This interest has been fueled, at least in part, by accumulating evidence that trust has a number of important benefits for organizations and their members. A primary aim of this review is to assess the state of this rapidly growing literature. The review examines recent progress in conceptualizing trust and distrust in organizational theory, and also summarizes evidence… 
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