Trust And Distrust: New Relationships and Realities

  title={Trust And Distrust: New Relationships and Realities},
  author={Roy J. Lewicki and Daniel J. McAllister and Robert J. Bies},
  journal={Academy of Management Review},
We propose a new theoretical framework for understanding simultaneous trust and distrust within relationships, grounded in assumptions of multidimensionality and the inherent tensions of relationships, and we separate this research from prior work grounded in assumptions of unidimensionality and balance. Drawing foundational support for this new framework from recent research on simultaneous positive and negative sentiments and ambivalence, we explore the theoretical and practical significance… 
Trust and Distrust as Distinct Concepts: Why Studying Distrust in Institutions is Important
Abstract Scholarship of trust in institutions has tended to see trust and distrust as opposites on one continuum. Theoretical advances have challenged this view and now consider trust and distrust as
Trust and distrust as distinct constructs: Evidence from data theft environments
  • S. J. Simon
  • Business
    2016 IEEE Conference on Intelligence and Security Informatics (ISI)
  • 2016
Trust is a widely understood construct utilized across most disciplines. Unlike trust, distrust is less studied and understood. For the last two decades, researchers have been engaged in a discussion
An Integrative Model of Organizational Trust: Past, Present, and Future
A considerable amount of research has examined trust since our 1995 publication. We revisit some of the critical issues that we addressed and provide clarifications and extensions of the topics of
While researchers have said that trust is vital to customer-vendor relationships, they have said little regarding distrust, the flip side of trust. Further, although many researchers agree that
Commitment in Cases of Trust and Distrust
There is a well-developed literature on trust. Distrust, on the other hand, has gathered far less attention in the philosophical literature (though there is a burgeoning business literature on the
It is not all About Trust-The Role of Distrust in Inter-Organizational Relationships
The results reveal that the two concepts are not merely the opposite ends of a continuum, and these phenomena may exist simultaneously, and they could both be understood as an essential means of managing uncertainty and risks in relationships.
The Repair of Trust: A Dynamic Bilateral Perspective and Multilevel Conceptualization
We investigate the repair of trust by examining the cognitive and interpersonal processes through which people resolve differences in their interpersonal beliefs. We begin by discussing the
Under a Cloud of Suspicion: Trust, Distrust, and Their Interactive Effect in Interorganizational Contracting
This work proposes and test a model wherein trust, based on partner reliability, is constrained to the IOR exchange context where it develops and does not generalize to other contexts, and shows that trust and distrust combine such that managers decrease their preferences for highly specific focal-context contracts only when in-context trust is high and distrust is low.
The ambivalence of trust/distrust in innovative team
  • G. Bao, Z.R. Yang, Z.S. Xie
  • Business
    Proceedings. 2005 IEEE International Engineering Management Conference, 2005.
  • 2005
Trust and distrust are separate and distinct constructs and they can coexist. However, distrust in team has been researched less than has trust, and few researches have been done on the dynamics of
Functions and Dysfunctions of Interorganizational Trust and Distrust in the Public Sector
This contribution explores the functional and dysfunctional roles of interorganizational trust and distrust in the public sector. We construct a conceptual framework and analyze 59 qualitative


Affect- and Cognition-Based Trust as Foundations for Interpersonal Cooperation in Organizations
This study addressed the nature and functioning of relationships of interpersonal trust among managers and professionals in organizations, the factors influencing trust's development, and the
Trust in interpersonal communication
A new conceptualization of trust is presented, drawing from the game theory, credibility, and sensitivity training literatures. It is argued that trust occurs only in interpersonal relationships
Explaining the Limited Effectiveness of Legalistic “Remedies” for Trust/Distrust
Organizations frequently adopt formal rules, contracts, or other legalistic mechanisms when interpersonal trust is lacking. But recent research has shown such legalistic “remedies” for trust-related
Paradoxical Effects of Closeness in Relationships on Perceptions of Justice
This chapter focuses on an apparent paradox—that closeness has contradictory implications for perceiving justice in pair relationships. The proposition that pair interdependence is associated with
An Integrative Model Of Organizational Trust
Scholars in various disciplines have considered the causes, nature, and effects of trust. Prior approaches to studying trust are considered, including characteristics of the trustor, the trustee, and
[Trust and distrust].
  • E. Buchborn
  • Business
    MMW, Munchener medizinische Wochenschrift
  • 1983
How employees’ trust and distrust judgements are shaped, in part, by managerial actions and policies relating to quality of communication and job security is highlighted and emphasise how, when employees are distrustful, differing practice interventions may be needed to reduce distrust than those used to build trust.
Between Trust and Suspicion: How Political Journalists Solve the Dilemma
This article deals with the news gathering activity of Italian political journalists. Their interaction with information sources develops within a framework of constant ambivalence between trust and
The Social Control of Impersonal Trust
  • S. Shapiro
  • Political Science
    American Journal of Sociology
  • 1987
How do societies control trust relationships that are not embedded in structures of personal relations? This paper discusses the guardians of impersonal trust and discovers that, in the quest for
Trust in close relationships.
A theoretical model describing interpersonal trust in close relationships is presented. Three dimensions of trust are identified, based on the type of attributions drawn about a partner's motives.
Trust : making and breaking cooperative relations
Part 1 Trust considered: formal structures and social reality, Bernard Williams the biological evolution of co-operation and trust, Patrick Bateson individuals, interpersonal relations and trust,