Trouble with Computers: Usefulness, Usability, and Productivity

  title={Trouble with Computers: Usefulness, Usability, and Productivity},
  author={T. Landauer},
  journal={Southern Economic Journal},
  • T. Landauer
  • Published 1996
  • Computer Science
  • Southern Economic Journal
  • From the Publisher: Cutting through a raft of technical data, Thomas Landauer explains and illustrates why computers are in trouble and why massive outlays for computing since 1973 have not resulted in comparable productivity payoffs. He marshals overwhelming evidence that computers rarely improve the efficiency of the information work they are designed for because they are too hard to use and do too little that is sufficiently useful. Landauer proposes that emerging techniques for user… CONTINUE READING
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