Trained to accept?: a field experiment on consent dialogs

@inproceedings{Bhme2010TrainedTA,
  title={Trained to accept?: a field experiment on consent dialogs},
  author={Rainer B{\"o}hme and Stefan K{\"o}psell},
  booktitle={CHI},
  year={2010}
}
A typical consent dialog was shown in 2 x 2 x 3 experimental variations to 80,000 users of an online privacy tool. We find that polite requests and button texts pointing to a voluntary decision decrease the probability of consent---in contrast to findings in social psychology. Our data suggests that subtle positive effects of polite requests indeed exist, but stronger negative effects of heuristic processing dominate the aggregated results. Participants seem to be habituated to coercive… CONTINUE READING

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